Privacy Policy
Last Updated: June 1, 2024
Introduction
Geneprotah ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://geneprotah.com (the "Website"), including any other media form, media channel, mobile website, or mobile application related or connected to the Website.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Website, and you waive the right to receive specific notice of each such change or modification.
Information We Collect
Personal Data
We may collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and services, participate in activities on the Website, or otherwise contact us. The personal information we collect may include:
- Names
- Email addresses
- Mailing addresses
- Phone numbers
- Billing information (including credit card numbers)
- Demographic information
- Other information you choose to provide
Automatically Collected Information
When you access our Website, we may automatically collect certain information, including:
- Device information (such as your mobile device ID, model, and manufacturer)
- Your IP address
- Browser type and version
- Operating system
- Browsing actions and patterns
- Time spent on pages
- Links clicked
- The referring website, if any
This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.
Cookies and Web Beacons
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Website to help customize the Website and improve your experience. When you access the Website, your personal information may be collected through the use of these tracking technologies. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Website.
How We Use Your Information
We may use the information we collect about you for various purposes, including to:
- Provide, operate, and maintain our Website
- Improve, personalize, and expand our Website
- Understand and analyze how you use our Website
- Develop new products, services, features, and functionality
- Process transactions and send you related information, including confirmations and receipts
- Communicate with you, including for customer service, updates, and other administrative messages
- Send you marketing and promotional communications (with your consent where required by law)
- Find and prevent fraud
- For compliance, fraud prevention, and safety purposes
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
Business Transfers
If we or our subsidiaries are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of service to another provider, your information may be transferred as part of such a transaction as permitted by law and/or contract.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Marketing Communications
With your consent, we may share your information with third parties for marketing purposes.
Interactions with Other Users
If you interact with other users of the Website, those users may see your name, profile photo, and descriptions of your activity.
Online Postings
When you post comments, contributions or other content to the Website, your posts may be viewed by all users and may be publicly distributed outside the Website in perpetuity.
Legal Requirements
We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.
Vital Interests and Legal Rights
We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties.
Your Privacy Rights
Account Information
You may at any time review or change the information in your account or terminate your account by:
- Logging into your account settings and updating your account
- Contacting us using the contact information provided below
- Sending us an email at [email protected]
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
Marketing Communications
You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account.
Children's Information
The Website is not directed to children under the age of 18, and we do not knowingly collect personal information from children under the age of 18. If you are under 18, please do not submit any personal information through the Website. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce this Policy by instructing their children never to provide personal information through the Website without their permission. If you have reason to believe that a child under the age of 18 has provided personal information to us, please contact us, and we will endeavor to delete that information from our databases.
International Data Transfers
Our Website is operated in Ghana. If you are located in another jurisdiction, please be aware that information you provide to us will be transferred to, stored, and processed in Ghana. By using the Website and providing us with information, you consent to this transfer, processing, and storage of your information in Ghana, a country that may not provide the same level of data protection as your country of residence. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: